Shipping Policy

At Jones Road Beauty, we strive to deliver your favorite eye makeup products quickly and safely.

Processing Time:

Orders are processed within 1-2 business days (Monday to Friday) after payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Times:

Standard Shipping: 3-7 business days within the United States.
Expedited Shipping: 1-3 business days available at checkout for an additional fee.

Shipping Charges:

Shipping costs are calculated at checkout based on the order weight and destination.
Free standard shipping may be offered on orders over a certain amount (check current promotions on our website).

Order Tracking:

Once your order ships, you will receive a confirmation email with a tracking number.
Use this number to track your package on the carrier’s website.

International Shipping:

Currently, Jones Road Beauty ships only within the United States. We hope to expand internationally soon.

Delivery Issues:

Please ensure your shipping address is accurate and complete.
Jones Road Beauty is not responsible for delays caused by the carrier or incorrect address information.
If your package is lost or damaged during shipping, contact us promptly at info@jonesroadebauty.com for assistance.

Holiday Shipping:

Shipping times may be longer during peak holiday seasons. We recommend ordering early to ensure timely delivery.

If you have any questions about your order or shipping, please contact our customer service team at +1 (802) 651-8422 or info@jonesroadebauty.com.

Thank you for shopping with Jones Road Beauty!